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Shipping Policies

Estimating Days in Transit

When estimating days in transit, please note this is only an estimate.  Everything will be done to have your coffee cake arrive on time at the most cost effective method, unless you choose Over Night, 2nd Day or 3 Day Express.  When calculating Days In Transit, first day in the first business day following the order date.  See map below for Ground Delivery Method. 

Estimated Transit Example:   If you placed your order on November 15 before 2 PM CST and want the coffee caket to arrive in Los Angeles before Thanksgiving, (using Ground Delivery method) the coffee cake is estimated to arrive on Wednesday, November 21.  (NOTE: Weather can delay package being delivered.  These are estimates only). 

The day the order is shipped is NOT considered a day in transit. Orders placed Monday-Friday before 2 pm (CST) will be shipped the same day, except for Saturday, Sunday and OBSERVED HOLIDAYS, see calendar below. All orders placed after 2 pm (CST) are fulfilled the next business day.  

2012 OBSERVED HOLIDAY SCHEDULE 

Thanksgiving Day - November 22, 2012
Day after Thanksgiving - November 23, 2012
Christmas - December 25, 2012
New Year's Eve - December 31, 2012
New Year's Day - January 1, 2013

 

UPS delivers to commercial addresses on Monday through Friday, except for OBSERVED HOLIDAYS.  UPS provides Residential delivery Monday through Saturday (at an additional cost), except for OBSERVED HOLIDAYS.

If you have any questions regarding Shipping or Days in Transit, please contact us at 1-888-940-2253 X 1. 

Providing Address Information 

The Coffeecake Connection Company will do everything we can to ensure that your packaged is delivered on time. Please make sure that the address you have provided is correct. If address is not recognized, we will make every attempt to contact you for correct information. We have instructed UPS to leave our coffee cakes at the address that you have provided. If you need to make special arrangements for deliveries, please contact us at 1-888-940-2253 X 1 or email us at [email protected].

We will ship to Post Office Boxes using United Postal Services.  We do not ship overseas, except for Alaska and Hawaii. All Alaska and Hawaii deliveris are shipped 2nd Day Air.

 

 

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