Shipping Policies


All orders are shipped from West Chicago, IL.  When estimating days in transit, please note this is only an estimate.  Everything will be done to have items ordered arrive on time.  When calculating "Days In Transit", please note orders are fulfilled Monday-Thursday (typically we do not ship on Friday's).  All orders placed before 2PM CST will be shipped that day, excluding holidays and weekends.  The ship date does not count as a "day in transit".  The first day in transit is the following date that it left our facility.

See map below for transit estimates.  The Coffeecake Connection may choose to ship USPS Priority Mail as an alternate shipper.


Memorial Day - May 26, 2014
Independence Day - July 4, 2014
Labor Day - September 1, 2014
Thanksgiving Day - November 27, 2014
Day After Thanksgiving - November 28, 2014
Christmas - December 25, 2014
New Year's Eve - December 31, 2014

The following holidys are recognized, but not observed

Martin Luther King Day - January 20, 2014
Valentine's Day - February 14, 2014
President's Day - February 17, 2014
St. Patrick's Day - March 17, 2014
Passover - April 15, 2014
Easter - April 20, 2014
Mother's Day - May 11, 2014
Father's Day - June 15, 2014
Rosh Hashanah - September 25, 2014
Yom Kippur - October 4, 2014
Columbus Day - October 13, 2014
Halloween - October 31, 2014
Veterans Day - November 11, 2014
Hanukkah - December 17, 2014
Christmas Eve - December 24, 2014
Kwanzaa - December 26, 2014


In the United States, UPS observes the following holidays:


UPS delivers to commercial addresses on Monday through Friday, except for OBSERVED HOLIDAYS.  UPS provides Residential delivery Monday through Saturday (at an additional cost), except for OBSERVED HOLIDAYS.

If you have any questions regarding Shipping or Days in Transit, please contact us at 1-888-940-2253 X 1. 

Providing Address Information 

The Coffeecake Connection Company will do everything we can to ensure that your packaged is delivered on time. Please make sure that the address you have provided is correct. If address is not recognized, we will make every attempt to contact you for correct information. We have instructed UPS to leave our coffee cakes at the address that you have provided. If you need to make special arrangements for deliveries, please contact us at 1-888-940-2253 X 1 or email us at

We will ship to Post Office Boxes using United Postal Services.  We do not ship overseas, except for Alaska and Hawaii. All Alaska and Hawaii deliveris are shipped 2nd Day Air.